Accessibility Statement

Scope

This statement applies to the website frauenaerztinnen-konstanz.de including all subpages, the embedded online reception and the online appointment booking.

Standard applied

We follow the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA, as required by the German Accessibility Strengthening Act (BFSG) and its associated regulation (BFSGV).

Current status

Partially conformant. The website largely meets level AA requirements. Some content is not yet fully accessible — we name it openly below rather than conceal it.

What is already in place

• All images have alternative text for screen readers.
• Decorative graphics are hidden from screen readers.
• All form fields are clearly labelled.
• The site is fully keyboard operable with a visible focus indicator.
• A skip link leads directly to the main content.
• Text contrast meets level AA in both light and dark mode.
• The page structure uses correct heading levels and landmarks.
• The page can be zoomed to 200 % without loss of function.
• Content in four languages (German, English, French, Italian).

Known limitations

• Videos: Embedded videos (e.g. the practice tour) do not yet have consistent subtitles or audio description. We are working on it.
• Embedded third-party systems: For online appointment booking and the online reception (ARZT DIREKT) as well as the phone assistant, our influence on accessibility is limited. We have made the providers aware of the requirements.
• Interactive elements: Some animations and interactive widgets are usable with screen readers in a simplified way, but are not optimised in every detail.
• PDF documents: Older downloadable forms are not yet consistently tagged for accessibility. On request you will receive any form in an accessible format or filled in at the practice.

Alternative access

If any content is not accessible to you, you will receive it another way — without disadvantage and without having to justify yourself. Call us on +49 7531 17666 or come by during our opening hours (Mon–Thu 8–18, Fri 8–12). We of course continue to book appointments by phone and in person.

Feedback and contact

Have you encountered a barrier? Tell us — it is the fastest way for us to improve.

Dr. Marion Hansberg-Otte (Owner, responsible for the content)
FRAUEN ÄRZTINNEN KONSTANZ · Rosgartenstraße 27 · 78462 Konstanz, Germany
Email: praxis@frauenaerztinnen-konstanz.de
Phone: +49 7531 17666

We usually respond within five working days.

Enforcement procedure

If you are not satisfied with our response, you can contact the German market surveillance authority for the accessibility of products and services (MLBF):

Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen
c/o Landesamt für Soziales, Jugend und Versorgung Rheinland-Pfalz
Baedekerstraße 2–20 · 56073 Koblenz, Germany
Email: info@mlbf.bund.de
Web: www.mlbf.bund.de